Terms & Conditions

All owners wishing to use Peak Wags & Woofs will be required to complete and sign an Agreement Pack, which includes our Terms & Conditions as below:

Dog Walking Contract Plus Terms and Conditions

Peak Wags & Woofs Representative:  Nick Pearson

Business address: Hollyberry Cottage, 1 Dale View, Chapel Street, Monyash, DE45 1JJ (Hereinafter referred to as “the Walker”)

The parties choose the above stated addresses as their physical addresses at which legal proceedings may be instituted. Whereas the Owner wishes to engage the Walker and the Walker agrees to undertake the services under the terms and provisions defined in this Dog Walking Contract as well as the Pet Information sheet(s) and the Veterinary Release Form which shall all become part of this Contract. Any reference to dogs or pets in this contract shall refer to those specified on the Pet Information sheet(s).

1. Relationship and Responsibilities

1.1. The Walker undertakes to perform the agreed-on services in an attentive, reliable and caring manner and the Owner undertakes to provide all necessary information to assist in this performance.

1.2. The Walker undertakes to notify the Owner of any occurrence pertaining to the dog, which may be relevant to the care and well-being of the dog.

1.3. The Walker will supply and be equipped with waste bags and will duly remove the dog’s faeces from all public places.

1.4. The Walker reserves the right to walk other compatible dogs at the same time but undertakes to limit the number of dogs walked with one person to a maximum of 5 (five) if you give authority on the group walk sheet.

1.5. The Owner will provide suitable harnesses, collars and leads as approved by the Walker as well as coats or muzzles if required.

1.6. The Walker shall not be obliged to perform any other duties except those specified on the Pet Agreement sheet or of required, the Veterinary release form and Feeding and Care form.

1.7. Peak Wags & Woofs will not confirm any booking until a consultation and a trial walk has been carried out with the client. At this time a full list of client requirements will be taken and contract and paperwork will be completed and signed.

1.8. All dogs will undertake a 5 walk trial period to ensure that they are adequately trained and socialised.

1.9. The walker will apply personal judgement and cut short a walk if necessary because of extreme weather conditions (heat, thunder storms) or illness/ injury for the safety of both the dogs and Walker. The dog will be given time outside to relieve him/herself and then the rest of the visit will be spent inside with client approved activities.

2. Payments

2.1. All services are payable by the Owner within 7 days of the service day or in advance either in cash to the Walker or by bank transfer (details on request) prior to service use.

2.2. Peak Wags & Woofs reserves the right to terminate the service immediately if payments are not made.

3. Duration

3.1. This Dog Walking Contract shall come into effect on (dd/mm/yyyy): ______________________ and shall:

  1. Terminate on (dd/mm/yyyy): ________________________ OR
  2. Terminate when either party gives 7 (seven) days written notice of termination.

(Excluding the 5 day trial period)

4. Cancellation or Early Termination

4.1. Either party may cancel a walk 24 (twenty four) hours prior to the scheduled visit without incurring penalties or damages.

4.2. Cancellation by the Owner of scheduled walks with less than 24 hours notice may be charged at the full rate or rescheduled at the discretion of the Walker.

4.3. Where the Walker as sole proprietor needs to cancel a scheduled walk due to unforeseen circumstances, he/she will give as much notice as possible to ensure you can make alternative arrangements for your dog(s).

4.4. Should any dog become aggressive or dangerous, the Walker may terminate this dog walking contract with immediate effect.

4.5. Any wrongful or misleading information in the Owner’s Information or Pet profile sheet may constitute a breach of terms of this Dog Walking Contract and be grounds for instant termination thereof.

4.6. Termination under the circumstances described in 4.4 or 4.5 above shall not entitle the Owner to any refunds nor relief of any outstanding payments due.

5. Liability

5.1. The Walker accepts no liability for any breach of security or loss of or damage to the Owner’s property if any other person has access to the property during the term of this agreement.

5.2. The Walker shall not be liable for any mishap of any nature, which may befall a dog or caused by a dog who has unsupervised access to the outdoors.

5.3. The Owner shall be liable for all medical expenses and damages resulting from an injury to the Walker caused by the dog.

6. Emergencies

In the event of an emergency, the Walker shall contact the Owner at the numbers provided to confirm the Owner’s choice of action. If the Owner cannot be reached timeously, the Walker is authorised to:

6.1. Transport the dog(s) to the listed veterinarian;

6.2. Request on-site treatment from a veterinarian;

6.3. Transport the dog(s) to an alternative emergency clinic if the previous two options are not feasible.

7. Security

The Walker warrants to keeping safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately upon demand.

8. Binding Effect

The terms of this Contract shall be binding upon and accrue to the benefit and be enforceable by either party’s successors, legal representatives and assigns.

Please be aware that that all customers must:

  • Give 24 hours’ notice to cancel any booking
  • Cancellations less than 24 hours will be charge for in full

 

Signed at ……………………………………………………………………..Date : ………………………….. by the Owner who warrants his/her authority to enter into this agreement.

 

Owner’s Signature: ……………………………………………………

 

 

Signed at ……………………………………………………………………..Date : ………………………….. by the Walker who warrants his/her authority to enter into this agreement.

 

Walker’s Signature: ……………………………………………………