FAQs

FAQs 

If your question is not answered below please contact me.

 

Will you still walk my dog in bad weather?

Yes, absolutely.  Dogs need exercise even on the most miserable of days!  I will clean and dry your dog off as much as possible.  Please leave a towel out and it helps to have access to a hose, if you have one. Only in very severe weather conditions, when continuing a walk would be dangerous, would I ever end a walk early.

How much do you charge?

Please see my price list page for more information.

What days and times do you walk the dogs?

I walk all day, Monday to Friday, from 8.30am to 4.30pm.   Walks can be arranged outside these hours, including weekends, only by prior arrangement and subject to availability.  Weekend bookings are available for regular clients subject to availability.

Do you walk dogs off the lead?

Generally yes – dogs need to run and play.  If your dog’s recall needs working on I can keep them on a long lead and let them run about in safety!  I only let your dog off lead once I have written consent and if it is safe to do so.

Does your service cater for all dog breeds?

I judge each dog on its own merit and not on the reputation of particular breeds.  I meet all dogs before I walk them and new dogs are subject to a trial period. Any instances of aggressive behaviour will be investigated and I reserve the right to refuse to walk any dog.

What happens if my dog does not get on with another dog?

I choose which dogs will walk together very carefully.  If there seems to be an imbalance in the group, I will move dogs between groups accordingly and inform you of this.  I want all the dogs to enjoy their walks with Peak Wags and Woofs.

I only require occasional walks, would that be ok?

Yes.  I am happy to provide services as and when you require, assuming I have diary availability.  Please give as much notice as possible.

Can you administer my dog’s medication?

I am happy to administer medication for your pet(s), in accordance with your written instructions.

Can dogs stay with you?

Unfortunately, I am not currently able to offer this service as I don’t have the necessary accommodation for additional dogs.

My dog can be aggressive to other dogs or people, can you help?

This can be discussed in the initial consultation, and each dog will be considered on its own merits but I reserve the right to refuse any dog.

I need to go away overnight – would you be able to home-sit my dog?

Yes. This service is only available by prior arrangement so please call me, allowing as much notice as possible.

What happens in an emergency?

In the unlikely event of an emergency, I will immediately call and notify you.  In the original consultation, I will make sure that I have all the family emergency contact details. If veterinary assistance is needed, I will take your dog to your named vet or to the nearest possible one, depending on the circumstances.

How many dogs do you walk at one time?

Group walks are fantastic fun and exercise for your dogs, and provide opportunities for valuable social interaction.  Groups are kept relatively small for safety and maximum dog walker to dog interaction.  My policy is a maximum of five dogs to one dog-walker.

Can you arrange to pick up my dog and drop it off again?

Yes, I will pick up and drop off your dog at an agreed time and location.

Would you be able to feed my dog after the walk?

Yes, by prior arrangement.  Please leave the food and bowls in a safe location out of the reach of your pet.

Are you insured?

Yes. Peak Wags and Woofs is fully insured which includes key cover. You will be presented with a copy of my insurance document during our first meet and greet.

What do I do if I need to cancel?

Please contact me by telephone or email at least 24 hours beforehand to ensure you incur no fees.  I reserve the right to charge for missed or cancelled walks where 24 hours’ notice is not given.

Will my dog be supervised at all times?

Yes. Your dog will NEVER be left unattended.

Where do you walk?

I enjoy exploring lots of new and exciting places in the Peak District, giving your dog variety and stimulation. I would also love to hear about your dog’s favourite local walk, and am happy to add them to our walking portfolio. Your dog will be walked in a safe environment away from traffic.

What security measures do you have?

Your key will be kept secure and away from personal information and no key can be identified to any property. In the event of your key being lost or stolen, I will advise you immediately. Your personal information will never be sold or discussed with any 3rd parties in accordance with the Data Protection Act 2018.  Additionally, I have a Disclosure & Barring Service (DBS) certificate.

Do you take bitches in season?

Yes but not on group walks, unless you want to hear the pitter patter of tiny feet!  Bitches in season are walked only on one to one walks in off peak hours.

My dog has not been spayed or neutered, can he/she still walk with you?

This can discussed in the initial consultation, each dog will be considered separately, but I reserve the right to refuse any dog.  The safety of all dogs in the group is paramount.

How do you transport the dogs?

I have a fully insured van, which has a dog guard and cages fitted. Each cage has non slip mats to make the journey to the walk as safe as possible.

What are the terms and conditions?

These can be found with the contract paperwork which you will be provided with.